As of February 1, 2022, all households are eligible to apply for assistance.

Your water vendor must be registered as a participant in this program. See the list of participating vendors below. If you are NOT a direct customer of one of these vendors, we will not be able to process your application.

- City of Atlanta

- Dekalb County Department of Watershed

- Gwinnett County Water Resources

- City of Buford

- Newton County Water & Sewage Authority

- City of Covington

- Rockdale County Water Resources

*You must be able to provide a copy of your water bill. *

PLEASE ONLY USE ACCURATE INFORMATION TO SCHEDULE YOUR APPOINTMENT. This information will be required when uploading documents.

List of Docs to Upload

Failure to have all required documentation at the time of your telephone appointment will delay your assistance. We require below documents:

  • Social security cards for all household members
  • Valid ID
  • Proof of income for the last 30 days for all household members 18 years and older
  • Current home water bill

*If you are applying on behalf of another household, you must provide a signed permission letter, that households paperwork, and your Valid ID.

Please note after reviewing your documents we may request additional information to complete your application.

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website.

*Duplicate appointments will automatically be cancelled. *


Partnership for Community Action seeks to reduce poverty and help low-income citizens of DeKalb, Gwinnett, Rockdale, Newton and Walton counties, Georgia to meet critical needs and become self-sufficient.

Locations of Partnership for Community Action's Assistance sites: Unfortunately, due to the ongoing threat of COVID-19 PCA has temporarily closed all offices. All appointments will be conducted over the phone and should take approximately 10 minutes. We are also taking walk-ins if you are unable to schedule an appointment.